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Cold Pyro, Fan Wheel Pyro, DMX Controller, Fog, CO₂, etc.– Usually 5–7 working days for pan-India delivery (if in stock). Express shipping can be 2–3 days in metro cities.

You’ll receive a call/WhatsApp/email confirming your order details (product/service, date, venue, and requirements).

• For products: advance/full payment generates an official invoice.

• For services (like balloon blast entry, cold pyro setup, etc.): a booking advance is taken, balance is payable before/at the event.

• Once shipped, cancellations are not possible.

• If the product is damaged, defective, or not working on arrival, we will arrange a replacement or full refund after verification.

• Refunds (if applicable) will be processed within 7–10 business days to your original payment method.

We use reputable national courier services for shipping your orders. These services come with a tracking option for your convenience.

• Free Delivery on orders above ₹50k (you can set your own limit).

• For orders below the free shipping limit, a standard shipping charge of ₹50 – ₹100/- kg applies (depends on product size/weight).